As 2025 is approaching, businesses are becoming more reliable on top-notch business tools.
These tools help streamline and automate tasks across various business functions like communication, marketing, customer support, and analytics. In fact 64% of businesses are prioritizing digital transformation to stay competitive.
With AI, automation, and cloud tools reshaping the way we work, companies that adopt these innovations are positioned to thrive.
Contents
What are the types of business tools?
Business tools can be divided into the following categories based on their functions:
- Productivity tools: Streamline task management and scheduling to enhance workplace efficiency.
- Marketing and sales tools: Make it easier to plan, execute, and analyze marketing campaigns and sales strategies effectively.
- Web design and creativity tools: Provide essential resources for creating and designing websites, graphics, and multimedia content.
- Finance and accounting tools: Used for managing financial tasks such as budgeting, invoicing, and generating financial reports.
- HR and recruitment tools: Simplify the entire hiring process and the management of employee information and performance.
- Employee experience tools: Boost employee satisfaction and engagement through feedback, recognition, and communication platforms.
- Customer experience tools: Improve customer satisfaction by optimizing support services, collecting feedback, and managing customer interactions.
Productivity tools
Project management tools
1. ProofHub
ProofHub is an all-in-one project management and team collaboration tool that brings all your projects, teams, and discussions in a single place.
Known for its comprehensive features, it offers task management, built-in chat, online proofing, Kanban boards, Gantt charts, file management, shared calendar, notes, and time-tracking.
Businesses love its fixed flat-rate pricing, which allows unlimited users at no extra cost, making it ideal for growing teams. Users on G2 and Capterra praise its intuitive interface and ability to streamline workflow, significantly improving efficiency and team collaboration.
2. Plaky
Plaky is a user-friendly project management tool designed to handle unlimited users, projects, and files, making it easy to manage workflows and keep teams on the same page.
Teams can create custom boards or use templates suited for different industries like software development, marketing, sales, and HR. Plaky allows for personalized boards with various column types and offers both table and Kanban views. It also includes activity logs to monitor project progress.
Users love Plaky’s simplicity, customization options, and the ability to filter data to see important tasks. Plaky helps teams stay organized and productive, ensuring projects run smoothly.
3. Ganttic
Ganttic is a powerful resource planning and project portfolio management tool that provides a comprehensive overview of tasks, projects, and resources.
It’s perfect for managing multiple projects, allowing you to schedule people, equipment, tools, and facilities simultaneously. With its drag-and-drop interface, reallocating resources is quick and easy. Ganttic’s visual and shareable Gantt charts keep the whole team informed, while real-time updates and cloud-based access ensure everyone stays on the same page.
Users appreciate its features for collaboration, resource tracking, and integration with tools like Google Calendar.
4. Teamhood
Teamhood is a kanban-based project management tool for high-performing teams. The tool brings in a couple of nice finishing touches to enhance the collaboration experience.
One is the ability to send emails directly to your board, which then turns automatically into a new task, allowing for easier data transmission across the two tools. The second is the ability to add custom work hours and custom hourly rates for all your team members, which gives more precision to planning and billing clients.
Users have highlighted an easy-to-learn graph, decent customization options that make it easy to work with, and strong customer support.
Time management tools
5. DeskTime
DeskTime is a time-tracking software that helps teams and freelancers manage projects and track productivity. It offers automatic time tracking, document title tracking, and project management tools.
DeskTime captures screenshots every five seconds and analyzes productivity by categorizing websites. It also tracks idle time and provides ready-made reports for strategic decisions.Ideal for managing remote teams, DeskTime helps managers organize their workforce efficiently.
It also assists agencies in calculating project costs by tracking time spent on tasks. DeskTime’s comprehensive features make it a valuable tool for boosting efficiency and productivity.
6. Traqq
Traqq is a versatile time-tracking software for remote and onsite teams, featuring online and offline time tracking, app and website usage monitoring, and customizable reports.
It accurately tracks time, syncing offline hours when back online, and provides a central dashboard for an overview of productivity. It offers seamless transitions between devices on Windows and macOS and exports data for comprehensive time-tracking spreadsheets.
Traqq also sends smart reminders and alerts to help you stay on track. Many users love how easy it is to navigate and the detailed tracking it offers.
Communication and collaboration tools
7. Slack
Slack is a top choice for businesses seeking efficient communication and collaboration. This cloud-based messaging platform offers real-time messaging for both individual and group conversations, making it ideal for quick updates and brainstorming.
Slack allows seamless file sharing and integrates with other tools, enhancing team productivity. Its channel system organizes conversations by project or topic, reducing clutter and keeping discussions clear.
Additionally, users can personalize notifications, themes, and emojis, making Slack adaptable to various team needs. It’s especially valuable for businesses, remote teams, and startups looking to streamline communication and collaboration.
8. Beekast
Beekast is a web-based collaborative platform for hosting efficient meetings or training sessions, whether in person, hybrid, or online.
It is known for its interactive activities like Word Clouds and MCQ surveys to engage participants and collect feedback. It provides pre-built templates that help teams plan meetings faster, streamline conversations, and collect actionable insights in real-time.
Users appreciate the analytics dashboard for tracking participant engagement and the ability to standardize meetings and training sessions by cloning and reusing templates.
9. MeetGeek
MeetGeek is a productivity tool designed to enhance the effectiveness of meetings through automation. Its core features include an AI-powered meeting assistant that generates transcripts, personalized summaries, and recordings.
The platform allows for seamless integration with your existing tech stack, automating workflows for smoother operations. MeetGeek’s meeting insights feature tracks key productivity KPIs, helping teams analyze meeting effectiveness and establish better meeting habits.
With its focus on efficiency, MeetGeek ensures meetings become actionable conversations that drive better results and accelerate company growth.
Marketing and sales tools
Marketing automation tools
10. Encharge
Encharge helps streamline customer engagement, particularly for SaaS businesses. It offers a seamless way to manage email campaigns, create automated workflows, and segment audiences with ease.
The platform is best known for its intuitive drag-and-drop interface, which allows users to create complex workflows without coding. Key features include automated email sequences, behavior-based triggers, and integrations with popular apps like Stripe, Zapier, and Shopify.
Users appreciate its user-friendly interface, customization options, and responsive customer support.
11. SmartReach.io
SmartReach is a sales engagement platform designed to streamline cold outreach, helping sales teams connect with prospects and close deals efficiently.
It provides automated email sequencing, cold-calling, advanced scheduling, and CRM integration, enhancing outreach personalization and productivity. You get plenty of helpful features like multichannel outreach inbox rotation, ESP matching, global blacklist monitoring, AI-driven tools, email automation, and detailed reporting.
Users on G2 and Capterra appreciate its comprehensive toolset that boosts response rates and simplifies outreach processes.
CRM tools
12. HubSpot
HubSpot is a leading CRM tool that revolutionizes how businesses manage their customer relationships and marketing strategies. It centralizes communication, enabling teams to coordinate conversations, streamline workflows, and enhance productivity.
It offers an array of features such as automated email marketing, lead tracking, and robust analytics. It has integration capabilities with other tools for contact validation, sales, project management, etc to further enhance its functionality.
Startups find HubSpot particularly effective in keeping communication clear and organized, eliminating confusion, and maintaining optimal workflow. Users also praise its ease of use, and excellent customer support, making it an indispensable tool for growing businesses.
13. Pipeline CRM
Pipeline CRM is a sales CRM tailored for traditional industries like construction, logistics, and manufacturing. It stands out for its intuitive, Excel-like interface, making it accessible for users familiar with spreadsheets.
The platform offers deep customization options, allowing businesses to tailor data fields and sales pipelines to their specific needs. Advanced automation features, such as email drip campaigns and intelligent next-step suggestions, help streamline sales processes.
By combining simplicity with powerful features, Pipeline CRM enables businesses to enhance their sales operations efficiently and cost-effectively. Users appreciate its ease of use, flexibility, and the ability to improve productivity without the complexity of traditional CRMs.
Email marketing tools
14. Mailchimp
Mailchimp has been a leader in the email marketing industry for over a decade.
The tool is known for its freemium model offering all key features including marketing automation, CRM, multichannel marketing tools, and pre-built email templates. Another highlight of the platform is Customer Journeys feature. It lets you set up personalized automated email sequences.
Mailchimp’s easy-to-use email builder also offers drag-and-drop customization, stylish templates, and HTML editing, making it a favorite for businesses looking to create professional campaigns quickly. Users appreciate its simplicity, versatility, and excellent support.
15. Brevo
Brevo (formerly Sendinblue) is designed to help small and medium-sized businesses engage with customers through automation, customizable templates, and built-in CRM features.
It allows users to create personalized campaigns, run A/B tests, and automate email sequences. Brevo provides over 40 customizable templates, along with a drag-and-drop editor that simplifies email design. For those familiar with HTML, custom coding is also an option.
The platform is praised for its ease of use, efficient automation, and excellent customer support, making it a popular choice for businesses looking to streamline their email marketing efforts.
Social media management tools
16. Planable
Planable is a highly configurable, collaborative platform designed to help marketing teams plan, create, schedule, and preview social media posts in one seamless workflow.
Its intuitive, visually-focused user interface mimics popular social media sites like Facebook and Pinterest, making it easy for teams to manage content and engage with audiences across multiple accounts.
With layout options like feed, list, and grid, Planable ensures users can instantly preview how posts will appear once published. Users appreciate the ease of obtaining real-time feedback and built-in tools for commenting, editing, and approval streamline collaboration.
17. Statusbrew
Statusbrew offers a comprehensive solution for managing multiple social accounts. It automates audience engagement, handles spam, and organizes conversations.
Its content scheduling suite simplifies planning and publishing across channels. The tool saves time by handling large-scale engagements with smart automations like routing audience queries to the right teams, deleting spam comments, and organizing conversations.
Users appreciate its smart automation, and detailed performance tracking, making it invaluable for brands and agencies.
18. SocialBee
SocialBee allows users to schedule and publish posts across various platforms like Facebook, Twitter, LinkedIn, and Instagram. It organizes posts into categories for a balanced content mix and includes tools for creating visuals and animations.
You can create eye-catching visuals and animations directly within the platform, and even save time using the AI-powered post generator. SocialBee also enables easy content scheduling with bulk imports and RSS feed integrations, plus the option to recycle evergreen posts.
Users love its AI post generator, bulk import options, and evergreen post recycling. The platform’s performance tracking and insights are also highly valued.
19. Circleboom Publish
Circleboom Publish is an all-in-one social media management tool that excels in scheduling and automating posts. It also offers AI-driven content curation features.
Integrated with Canva, it simplifies content creation, making your social media efforts more efficient. Circleboom’s AI-powered post generator helps digital marketers, social media managers, and businesses create engaging content tailored to their audience.
Users love its automation capabilities, intuitive design, and powerful content curation features, which make social media management effortless.
Marketing reporting tools
20. Improvado
Improvado is a powerful marketing analytics and intelligence platform designed for medium to large-scale enterprises and agencies. It seamlessly integrates data from over 500 marketing and sales platforms, supporting both online and offline sources.
Improvado automates data preparation, including deduplication, cleansing, and mapping, to ensure your data is ready for visualization and analysis. Its robust marketing data governance offers insights into campaign performance, brand safety, and data compliance, helping businesses optimize their return on ad spend (ROAS).
Users love Improvado for its comprehensive data integration and effortless data management, making marketing reporting a breeze.
21. Databox
Databox is a versatile tool that lets you connect and track data from multiple software solutions in one place. With over 70 “one-click” integrations, including HubSpot, Google Analytics, Salesforce, Semrush, and Shopify, it serves all departments like marketing, sales, and finance.
Instead of logging into numerous platforms and generating separate reports, you can build customized dashboards in Databox that pull from various sources, saving you time and simplifying KPI monitoring.
Users love Databox for its ease of use, customization, and affordability, making performance reporting effortless and efficient. Its 4.8-star rating on Capterra speaks volumes about its popularity.
Web design and creativity tools
Web hosting tools
22. SiteGround
SiteGround is best known for its exceptional customer service and high-performance hosting, making it a top choice for WordPress users and developers.
It offers features like free SSL certificates, daily backups, email hosting, and managed WordPress hosting. With a user-friendly interface, it ensures a 99.9% uptime guarantee, backed by fast and knowledgeable 24/7 support teams.
Users particularly appreciate the reliable performance and robust infrastructure that make website management smooth and efficient, helping businesses maintain a strong online presence with ease.
23. Hostinger
Hostinger stands out as a leading web hosting provider, offering both free and paid solutions. Known for its user-friendly cPanel, advanced security features, and ad-free hosting experience,
it supports technologies like PHP, MySQL, and FTP. Hostinger’s free plan includes 300 MB SSD storage, Cloudflare Protected Nameservers, and optimized performance for WordPress. With powerful firewalls and DDoS protection, it ensures secure website management.
Users highly value the affordability and comprehensive features, which cater to a wide range of hosting needs while maintaining high security and efficiency.
Content management systems
24. WordPress.org
WordPress.org, the world’s most popular website builder, empowers businesses to create stunning online experiences without coding knowledge.
With its intuitive drag-and-drop interface, you can easily design professional websites tailored to your brand. Access a vast library of free themes and plugins to customize your site’s look and functionality, from adding e-commerce capabilities to integrating social media.
Benefit from a large and active community of developers and users, providing constant support and updates. Take advantage of SEO-friendly features to boost your online visibility and drive more traffic to your business.
WordPress.org offers the flexibility and scalability to grow your online presence, making it the ideal platform for businesses of all sizes.
25. Drupal
Drupal is a highly flexible CMS designed with a modular approach that allows users to add or remove features by installing or uninstalling modules. This flexibility extends to the website’s appearance, which can be completely transformed by changing themes.
The core Drupal download, known as Drupal Core, includes the necessary PHP scripts for basic CMS functionality, along with optional modules and themes, plus various JavaScript, CSS, and image assets. Users can further extend functionality with additional modules and themes available on the Drupal.org website.
Although Drupal primarily runs on the LAMP stack, it is compatible with other technology stacks, such as Windows or Mac OS for the operating system, Nginx or IIS for the web server, and PostgreSQL or SQLite for the database. Users appreciate its powerful customization options and robust community support.
Graphic design tools
26. Venngage’s Infographic Maker
Venngage’s Infographic Maker is an intuitive tool designed for creating engaging, professional infographics without needing graphic design skills. Users can transform data into visually appealing graphics using customizable templates.
It features a user-friendly drag-and-drop interface, thousands of pre-designed templates for various industries, and data visualization tools like charts and graphs. Venngage also supports real-time collaboration, enhancing teamwork on projects.
It offers accessibility features such as screen reader compatibility and customizable color schemes, making it easy to create inclusive designs. Users appreciate the AI-driven design suggestions and automated layout adjustments, which save time and improve design quality.
27. Visme
Visme is an all-in-one design platform that simplifies dynamic content creation. It offers thousands of templates and millions of stock assets, making it easy for users to produce professional-quality visuals.
The platform supports real-time collaboration, allowing teams to work together seamlessly from ideation to export. With no-code interactive features and app integrations, Visme helps create engaging presentations and training materials quickly.
Users can enhance projects with audio, video, GIFs, and animations, and share them with backend tracking and analytics. Its digital whiteboard tool enables live brainstorming. Visme is ideal for creating stunning visual content without needing coding skills.
Content creation tools
28. Google Workspace
Google Workspace is your go-to suite for productivity and collaboration, packed with apps like Google Docs, Sheets, Slides, and Forms. These tools make creating, sharing, and editing content a breeze, all from the cloud.
You can work with your team in real-time, no matter where you are. Users love its easy-to-use interface and top-notch security, making it perfect for businesses and teams wanting to streamline their work and boost productivity.
You also get seamless integration with Google Meet for video conferencing and Google Drive for extensive cloud storage, ensuring all your tools and data are interconnected.
29. Grammarly
Grammarly is your personal writing assistant, catching grammar, punctuation, and style mistakes in real-time. It offers smart suggestions to make your writing clearer and more impactful.
Plus, it checks your tone and readability, helping you tailor your content to your audience. Grammarly integrates smoothly with your favorite platforms like web browsers, Microsoft Office, and Google Docs.
Additionally, its plagiarism detection feature ensures your content is original, and its writing insights help track your progress over time. Users rave about its accuracy and simplicity, making it a must-have for anyone looking to polish their writing.
30. Narrato
Narrato is an all-in-one content creation and marketing tool powered by AI. It helps you write blog posts, social media content, and even create AI-generated images with ease.
With over 100 AI templates and micro-tools, you can craft content quickly and effectively. Its standout feature, the AI Content Genie, can automatically generate weekly content based on your website and themes..
Users love its versatility and the ability to customize AI templates to fit their needs. Everything you need for content creation is right here including SEO optimization tools and a content calendar to streamline your marketing efforts, saving you the hassle of juggling multiple tools.
31. Typeface
Typeface is an AI-driven platform designed for enterprise content creation. It helps marketing teams create on-brand content for customer journeys, ads, and websites.
With features like deep personalization and integrated workflows, Typeface speeds up production and scales personalization, making it a favorite among Fortune 500 companies. It collaborates with big names like Google, Microsoft, and Salesforce to offer comprehensive AI-first content workflows.
Users appreciate its features for advanced AI-generated content suggestions and analytics that provide insights into content performance.
Finance and accounting tools
Accounting software
32. Quickbooks
QuickBooks is a premier choice for small business accounting software, known for its comprehensive suite of capabilities. The software simplifies tasks with features like receipt capture and 24/7 chat support.
It stands out with Intuit Assist, an AI-powered accounting assistant that offers personalized financial insights and action plans for growth. QuickBooks automates manual tasks like data entry, helping businesses focus on sales forecasting.
Users appreciate its automation of accounts payable and receivable, and mobile app access. It also integrates with over 700 apps, including PayPal, Shopify, and Square.
33. Xero
Xero is a top accounting tool that delivers financial performance reports directly to you and connects seamlessly with your bank account.
It excels with its mobile experience, ideal for business people on the go. Xero lets you send custom invoices, track inventory, and create purchase orders from your phone or tablet.
It’s user-friendly for accounting novices and boasts a wide range of integrations and an app marketplace. Users love its ease of use and the ability to manage finances from anywhere, making it a great choice for mobile business operations.
Payment processing platforms
34. Wise
Wise is a versatile platform designed to simplify financial operations for businesses. It offers features for automated invoicing, expense tracking, and real-time financial reporting.
Wise integrates seamlessly with popular accounting systems, ensuring smooth data synchronization. It offers insights into cash flow management and helps automate recurring payments. The platform’s flexibility allows businesses to customize features according to their needs.
Users appreciate its user-friendly interface, responsive customer service, and adaptability, with many highlighting its positive impact on inventory management and financial operations.
35. Stripe
Stripe is a leading payment processing platform, known for its flexibility and powerful suite of tools for online businesses. It allows businesses to accept payments, track sales, and manage subscriptions with ease.
Stripe’s user-friendly set up process, through its implementation wizard, makes it accessible even for those without coding experience. Moreover, the dashboard offers insights into sales volume, fraud reports, and custom behavior, helping businesses make informed decisions.
What users love most is its simple pricing structure and the ability to integrate seamlessly with a wide range of eCommerce platforms and apps, streamlining payment processes for businesses of all sizes.
HR and recruitment tools
HR management software
36. BambooHR
BambooHR is like an HR hub designed to simplify employee data management and manage HR tasks with ease. It allows businesses to track hours worked, manage benefits enrollment, and process payroll all in one place, eliminating manual processes and data entry errors.
BambooHR also offers a powerful applicant tracking system, making it easier to find, hire, and onboard top talent while ensuring a smooth candidate experience. The platform provides insightful reporting and analytics to help businesses make informed decisions.
Users appreciate its intuitive interface, time-saving automation, and tools for improving employee satisfaction and engagement.
37. Deel
Deel is designed to simplify global payroll and compliance for businesses hiring international employees and contractors. What sets Deel apart is its Employer of Record (EOR) service, where it assumes legal and payroll responsibilities, ensuring compliance with local labor laws.
The platform supports payments in multiple currencies and streamlines onboarding, tax form collection, and payroll processes. Ideal for startups and small businesses managing remote teams, Deel’s user-friendly dashboard and automated features help reduce complexities around international hiring and payments.
Users appreciate how Deel ensures smooth operations while staying compliant with local regulations, making it easy to manage a global workforce.
Recruitment tools
38. VIVAHR
VIVAHR is a simple and efficient applicant tracking system designed to help HR teams streamline hiring. It makes tasks like posting jobs, reviewing resumes, scheduling interviews, and onboarding easy.
You can create a branded career page, post jobs on multiple boards, and collaborate with your hiring team all from one platform. VIVAHR also automates resume screening and interview scheduling, saving you time.
With its clean dashboard and customizable workflows, it helps you stay organized while improving the candidate experience. Whether you’re hiring for one role or multiple, VIVAHR simplifies the process from start to finish.
39. Recruiterflow
Recruiterflow is a recruitment CRM and applicant tracking system built to simplify and enhance the hiring process for recruiters and staffing agencies. It uses AI-driven sourcing to find candidates from platforms like LinkedIn, making talent acquisition more efficient.
The platform automates email sequences and follow-ups, saving time and ensuring consistent communication with candidates. Additionally, it provides tools to track candidate engagement, so you can focus on the most promising prospects.
With features like a Chrome extension for social sourcing, email finding, and drip campaign management, Recruiterflow helps optimize the entire recruitment workflow. Users love its intuitive interface and seamless integration with existing recruitment tools.
Employee experience tools
Employe engagement tools
40. CultureMonkey
CultureMonkey helps companies measure and improve employee engagement. It offers multilingual surveys to connect with diverse teams and uses AI to analyze employee sentiment in real-time.
With customizable templates and actionable insights, it helps you create a workplace culture that drives performance. The platform also ensures data privacy and complies with GDPR and ISO standards.
Some of the key features liked by users include anonymous feedback, recognition tools, and integration with HR systems, making it easy for companies to improve employee satisfaction, and create a positive work environment.
41. Culture Amp
Culture Amp makes it easy to gather and act on employee feedback, helping to boost engagement and productivity. It’s simple to use, with features like the Skills Coach to help employees grow by offering learning opportunities.
The platform provides real-time feedback, so managers can address concerns right away. It also makes collaboration easy with shared meeting notes to track action items and decisions.
With seamless HRIS integration and timely reminders to keep employees engaged, Culture Amp helps create a culture of continuous improvement. Users also like its robust benchmarking data and easy of use for measuring engagement and collecting valuable insights.
Employee recognition tools
42. Bonusly
Bonusly is an employee recognition and rewards platform designed to boost workplace culture through peer-to-peer recognition. It helps organizations foster a positive environment, increase employee engagement, and retain top talent by making recognition fun and inclusive.
What sets Bonusly apart is its features, such as peer-to-peer recognition, where all employees can recognize and reward their colleagues, and micro bonuses, which allow for instant, small tokens of appreciation.
Bonusly also integrates with social media platforms, extending recognition beyond the workplace. Users love its user-friendly interface, customization options, and seamless integration with tools like Slack, making it easy to embed into daily workflows.
43. Kudos
Kudos is an employee recognition platform that focuses on building a positive work environment through peer-to-peer recognition. It allows team members to appreciate each other’s contributions in a way that’s engaging and transparent.
The platform includes social features such as customizable shoutouts and badges, helping to create a more connected and motivated workforce. Kudos also integrates with various HR tools, enabling easy tracking of performance and engagement.
Users especially like the customizable shoutouts, which allow them to express recognition in a personalized and meaningful way
Customer experience tools
Customer service tools
44. Zendesk
Zendesk is trusted by over 100,000 businesses worldwide for simplifying customer support, sales, and success teams’ workflows by consolidating all customer data in one place.
Zendesk’s features include Help Center (Guide), a smart knowledge base for self-service and agent empowerment; Zendesk Talk, a cloud-based telephony solution that eliminates the need for extra hardware; and Zendesk Explore, a reporting tool that provides actionable insights into customer interactions.
Additionally, Zendesk Gather allows businesses to create community forums for customer collaboration. Its seamless integration and user-friendly interface make it a top choice for improving customer experiences.
45. EmailAnalytics
EmailAnalytics helps customer service teams to enhance their email efficiency by tracking essential email metrics in Gmail and Outlook. It monitors response times, identifies top senders, and tracks email activity by time of day, helping managers spot areas for improvement.
With the ability to set SLA goals and receive notifications when emails go unanswered, EmailAnalytics ensures no important communication slips through the cracks. Plus, its interactive charts and easy-to-understand reports allow teams to gauge performance and boost productivity effortlessly.
The most loved feature of EmailAnalytics is its ability to track and visualize email activity, particularly the ability to provide detailed insights into team performance.
Customer feedback tools
46. Trustmary
Trustmary is a powerful customer feedback tool designed to convert feedback into social proof seamlessly. It helps businesses measure customer satisfaction, gather valuable insights, and build trust through effective customer reviews.
With Trustmary, you can simultaneously collect feedback and reviews to maximize response rates, and then display fresh reviews on your website. The platform automates the entire process, integrating smoothly with your existing tools, ensuring a continuous flow of authentic customer testimonials.
Users appreciate Trustmary for its efficiency in enhancing credibility and driving engagement through real customer experiences.
47. Zonka Feedback
Zonka Feedback is another feedback and survey tool that helps businesses capture, and analyze customer insights. It is known for its advanced reporting, automated workflows, and multilingual support.
This makes Zonka ideal for measuring customer satisfaction, NPS, and employee engagement. It offers customizable surveys and multi-channel distribution via email, SMS, and web, providing real-time analytics to enhance customer experiences.
Businesses benefit from Zonka’s ability to deliver actionable data, simplify decision-making, and seamlessly integrate with other tools. Users love its intuitive interface and robust features that drive better customer understanding and improvements.
Business text messaging
48. MessageDesk
MessageDesk is a shared team inbox designed for business text messaging, simplifying communication for organizations of all sizes. It stands out in sending bulk text messages, automating reminders, and managing conversations efficiently.
Its key features include text-enabled phone numbers, carrier registration for high deliverability, and robust automation tools. MessageDesk is ideal for appointment scheduling and customer engagement, allowing businesses to easily streamline their communication processes.
Users love its ability to provide personalized and scalable messaging, which helps reduce overhead, enhance customer satisfaction, and support business growth effectively.
49. Textmagic
Textmagic is a versatile business text messaging platform, empowering over 30,000 companies to conduct mass texting campaigns, manage two-way conversations, and automate notifications from a single interface.
It features scheduled messaging, customizable templates, contact management, advanced reporting, and WhatsApp integration, enabling efficient customer outreach.
Textmagic also offers an SMS API for easy integration of messaging capabilities into existing systems and connects with over 1,000 apps via Zapier for enhanced workflow automation. Users love its custom sender ID, contact list building and reporting features.
Other business tools
50. Juicer Social
Juicer Social is a social media aggregation tool that allows businesses to display dynamic social media feeds on their websites.
It automatically pulls content from platforms like Instagram, TikTok, Twitter (X), and Facebook, creating visually engaging social media walls. Compatible with popular CMSs such as WordPress, Wix, and Shopify, Juicer integrates easily into any site. It also offers advanced feed moderation, letting businesses control the content displayed.
Users particularly love the call-to-action buttons, which turn social feeds into sales-driving pages. This feature boosts engagement and conversions, making it an effective tool for growing your online presence.
51. iubenda
iubenda is a compliance management tool designed for websites and apps, covering privacy policies, cookie consent, terms and conditions, and more.
It simplifies the setup of privacy and legal requirements with its user-friendly guided setup, even for beginners. The Site Scanner feature automatically suggests the best configuration for your website, alerting you to potential issues.
What users like is iubenda offers affordable pricing and even a free plan, making it an accessible choice for both small businesses and complex enterprise needs looking to ensure full compliance.
Choosing the right tool for your business
When choosing the right business tools, it’s essential to evaluate their ability to integrate seamlessly with your current systems, their scalability for growth, and their user-friendliness.
Some of the must have tool recommendation for accelerating business growth:
For customer service teams, Zendesk stands out with its robust multi-channel support and automation features. For businesses focused on improving their marketing efforts, Encharge offers a powerful automation platform that connects customer data and streamlines outreach processes.
By selecting tools that align with your goals, you’ll be better positioned to drive growth and success in 2025. Now it’s your turn to upscale your game and get closer to success.
