6 Ways to Drive Retention in SaaS
Do you remember ‘Temple Run’? Or even ‘Subway Surfers’? Both are Android/iOS games that require you to collect points while
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For up to 2,000 subscribers
For up to 2,000 subscribers
For up to 2,000 subscribers
For up to 2,000 subscribers
* Email sending overages apply. Learn more
Easy to use visual flow builder with Triggers, Filters, and Actions. Just drag and drop steps to automate your email communication and customer journeys.
Easy to use visual flow builder with Triggers, Filters, and Actions. Just drag and drop steps to automate your email communication and customer journeys.
Segment your users by how they engage with your emails, what pages they visit on your site. Or using data from the apps you use to run your startup.
Segment your users by how they engage with your emails, what pages they visit on your site. Or using data from the apps you use to run your startup.
Segment your users by how they engage with your emails, what pages they visit on your site. Or using data from the apps you use to run your startup.
Segment your users by how they engage with your emails, what pages they visit on your site. Or using data from the apps you use to run your startup.
Track, create, and edit the actions that happen in your product. Event management displays all of the events that have been received in your Encharge account.
Track, create, and edit the actions that happen in your product. Event management displays all of the events that have been received in your Encharge account.
Event-based Segments Segment users by what they do or don’t do in your product. This feature unlocks the “Event” condition when creating new segments.
Not available on the Growth plan.
Segment users by what they do or don’t do in your product. This feature unlocks the “Event” condition when creating new segments.
Built-in Templates Use our proven pre-populated flow templates for onboarding, retention, and churn reduction. All templates include pre-written emails using the best startup practices.
Use our proven pre-populated flow templates for onboarding, retention, and churn reduction. All templates include pre-written emails using the best startup practices.
Use our proven pre-populated flow templates for onboarding, retention, and churn reduction. All templates include pre-written emails using the best startup practices.
User Tags Group and manage users by common attributes. Build personalized customer journeys by tagging people manually or automatically.
Group and manage users by common attributes. Build personalized customer journeys by tagging people manually or automatically.
Group and manage users by common attributes. Build personalized customer journeys by tagging people manually or automatically.
Improve the effectiveness of a single email, sequence, or whole flows with robust A/B testing.
Improve the effectiveness of a single email, sequence, or whole flows with robust A/B testing.
Know which customers are most likely to convert. Increase or reduce user scores based on their activity in your app, their email engagement, or using data from the hundreds of apps we integrate with.
Know which customers are most likely to convert. Increase or reduce user scores based on their activity in your app, their email engagement, or using data from the hundreds of apps we integrate with.
Email Notifications Never miss a beat! Automatically notify your team about user activity in your app.
Never miss a beat! Automatically notify your team about user activity in your app.
Never miss a beat! Automatically notify your team about user activity in your app.
Advanced Wait Steps Wait until a user is most likely to engage with your emails. Deliver an email until a specific date and time in the user’s time zone.
Wait until a user is most likely to engage with your emails. Deliver an email until a specific date and time in the user’s time zone.
Wait until a user is most likely to engage with your emails. Deliver an email until a specific date and time in the user’s time zone.
Flow Reports Track the performance of your flows and emails. See how many people open, click, and reply to your flows and emails.
Track the performance of your flows and emails. See how many people open, click, and reply to your flows and emails.
Track the performance of your flows and emails. See how many people open, click, and reply to your flows and emails.
Company data model that supports multiple users/people/accounts per company. Engage with your B2B customers in a smarter way.
Company data model that supports multiple users/people/accounts per company. Engage with your B2B customers in a smarter way.
Segment your companies based on fields of associated users. For example, show all companies with team members from US.
Segment your companies based on fields of associated users. For example, show all companies with team members from US.
Not available on the Growth plan.
Go beyond users and companies, create your own custom data entities. Manage them in Encharge and use them across your emails for better communication and more personalized approach.
Send targeted messages when a user does or doesn’t do something in your app. Build relevant, real-time customer experiences.
Send targeted messages when a user does or doesn’t do something in your app. Build relevant, real-time customer experiences.
Bring in user data from hundreds of form tools, website builders, webinar apps, and any other product that supports Webhooks.
Bring in user data from hundreds of form tools, website builders, webinar apps, and any other product that supports Webhooks.
Automate emails with real-time billing data from Stripe. Send an email when a user becomes a customer, upgrades to a new plan, or cancels their account.
Automate emails with real-time billing data from Stripe. Send an email when a user becomes a customer, upgrades to a new plan, or cancels their account.
Automate emails with live billing data from Chargebee. Send emails when a user trial starts or ends, when they upgrade, cancel + more.
Automate emails with live billing data from Chargebee. Send emails when a user trial starts or ends, when they upgrade, cancel + more.
Automate emails with live billing data from Chargify. Send emails when a user trial starts or ends, when they upgrade, cancel + more.
Automate emails with live billing data from Chargify. Send emails when a user trial starts or ends, when they upgrade, cancel + more.
Automate emails with live billing data from Paddle. Send emails when a user trial starts or ends, when they upgrade, cancel + more.
Automate emails with live billing data from Paddle. Send emails when a user trial starts or ends, when they upgrade, cancel + more.
Automate emails with live billing data from Recurly. Send emails when a user trial starts or ends, when they upgrade, cancel + more.
Automate emails with live billing data from Recurly. Send emails when a user trial starts or ends, when they upgrade, cancel + more.
Enrich your user profiles with survey data from Typeform. Automatically qualify users, build advanced flows, and send emails based on their answers.
Enrich your user profiles with survey data from Typeform. Automatically qualify users, build advanced flows, and send emails based on their answers.
Automatically add users from Encharge to a Facebook Ads audience of your choice. Put an end to the endless CSV import-export hassle.
Automatically add users from Encharge to a Facebook Ads audience of your choice. Put an end to the endless CSV import-export hassle.
Get new Mailchimp subscribers to Encharge. Create robust marketing automation flows for your Mailchimp subscribers.
Get new Mailchimp subscribers to Encharge. Create robust marketing automation flows for your Mailchimp subscribers.
Keep your team in the loop. Send internal Slack notifications to a channel of your choice when users do things in your app, engage with your emails, and more.
Keep your team in the loop. Send internal Slack notifications to a channel of your choice when users do things in your app, engage with your emails, and more.
Accelerate your sales process, and align sales and marketing. Sync your Calendly meetings with Encharge and automate the user journey when a person books or cancels a meeting
Accelerate your sales process, and align sales and marketing. Sync your Calendly meetings with Encharge and automate the user journey when a person books or cancels a meeting
Integrate with your whole marketing stack with Zapier and Encharge. Get access to 1,000+ integrations at the tip of your fingers.
Integrate with your whole marketing stack with Zapier and Encharge. Get access to 1,000+ integrations at the tip of your fingers.
Not available on the Growth plan.
Align your sales and marketing with the most powerful HubSpot integration on the internet. Two-way sync, and dozens of automation steps to redefine how you do marketing automation in HubSpot.
Not available on the Growth plan.
Empower your salespeople with marketing automation. Start a flow in Encharge when a new lead or contact is added in Salesforce. Create new leads in Salesforce using triggers from Encharge, and more.
Not available on the Growth plan.
Receive user events from hundreds of Segment.com destinations. Remove the development bottleneck of integrating your app and launch your automation campaigns much faster.
Edit and design professional email templates fast without any coding skills.
Edit and design professional email templates fast without any coding skills.
Create text-only personally-looking emails using the simple email editor that supports basic formatting.
Create text-only personally-looking emails using the simple email editor that supports basic formatting.
Our team of experts manages each account’s deliverability. Don’t worry about your emails landing in the spam folder anymore.
Our team of experts manages each account’s deliverability. Don’t worry about your emails landing in the spam folder anymore.
Mobile Emails All emails created with Encharge are seamlessly optimized for all mobile devices.
All emails created with Encharge are seamlessly optimized for all mobile devices.
All emails created with Encharge are seamlessly optimized for all mobile devices.
Liquid Tags Talk to an audience of one. Create hyper-personalized email messages with robust dynamic tags. Support for advanced merge tags with Liquid Tags.
Talk to an audience of one. Create hyper-personalized email messages with robust dynamic tags. Support for advanced merge tags with Liquid Tags.
Talk to an audience of one. Create hyper-personalized email messages with robust dynamic tags. Support for advanced merge tags with Liquid Tags.
Send one-off email campaigns to announce product updates and promote new features.
Send one-off email campaigns to announce product updates and promote new features.
Email Domains Remove the “via encharge-mail.com” notice on your emails and improve deliverability with custom email domains.
Remove the “via encharge-mail.com” notice on your emails and improve deliverability with custom email domains.
Remove the “via encharge-mail.com” notice on your emails and improve deliverability with custom email domains.
Template Modules Save time by building your own reusable blocks.
Save time by building your own reusable blocks.
Save time by building your own reusable blocks.
Not available on the Growth plan.
Send emails like password reset, payment receipt, and single sign-on link from your app using the transactional email API.
Track how visitors interact with your website with an easy to install JS snippet. E.g. visited pricing page 3 times in the last 24 hours
Track how visitors interact with your website with an easy to install JS snippet. E.g. visited pricing page 3 times in the last 24 hours
Form Tracking Connect forms on your website to create or update people in Encharge.
Connect forms on your website to create or update people in Encharge.
Connect forms on your website to create or update people in Encharge.
Implement Encharge forms on your website. Coming soon.
Implement Encharge forms on your website. Coming soon.
Startup Expertise Get access to our startup onboarding expertise. Let us help you increase your trial conversions with effective onboarding emails.
Get access to our startup onboarding expertise. Let us help you increase your trial conversions with effective onboarding emails.
Get access to our startup onboarding expertise. Let us help you increase your trial conversions with effective onboarding emails.
Live Chat Support We’re available on chat, Slack, and Hangouts. Every day, even on weekends!
We’re available on chat, Slack, and Hangouts. Every day, even on weekends!
We’re available on chat, Slack, and Hangouts. Every day, even on weekends!
Knowledgebase Access to an up-to-date knowledge base with article and video resources.
Access to an up-to-date knowledge base with article and video resources.
Access to an up-to-date knowledge base with article and video resources.
Access to an up-to-date knowledge base with article and video resources.
Free done-for-you onboarding and migration is offered only on our Yearly Premium Plans with a limit on the number of transferred emails and flows. Please reach out to support@encharge.io for more information.
Not available on the Growth plan.
Free done-for-you onboarding and migration is offered only on our Yearly Premium Plans with a limit on the number of transferred emails and flows. Please reach out to support@encharge.io for more information.
Encharge sends the emails for you. You don’t need to integrate with an external Email Service Provider.
Yes. You can do that by creating a Broadcast campaign — a built-in feature in Encharge available on all plans.
There are three main ways to get user data in Encharge: Segment.com integration, Ingest API, and Javascript tracking. Learn more by reading the Developer Documentation or book a call with us to discuss your implementation further.
No. Unsolicited emails are not allowed with Encharge. You need the user’s permission in order to send emails to them. In other words, you can only import inbound leads, product users, and contacts that have explicitly given their permission to email them.
To offer world-class email deliverability we have partnered with Amazon Web Services. Amazon Web Services is the current market leader in email infrastructure. We also provide free one-on-one deliverability management service to all of our customers.
We count all people with email addresses or userIds towards your plan, as well as anonymous people that have entered at least one Flow. Unsubscribed and Archived people are excluded. Learn more about pricing.
If you exceed the allowed emails sent per month by your plan, you will be charged additional fees. We charge $100 for every 100,000 emails sent.
Do you remember ‘Temple Run’? Or even ‘Subway Surfers’? Both are Android/iOS games that require you to collect points while